Bad Email Address(es)

If you see the above message in the Membership Summary panel, you have one or more bad email addresses. Click the link to see a screen similar to the following:

ClubExpress allows you to store multiple email addresses, a primary address listed with your account and one or more additional addresses for each discussion forum in which you participate. The above screen may list more than one email address if there have been multiple failures.

If one or more of these addresses have had a delivery failure, it will be listed in this screen, together with one of the following error messages:

• Invalid Format – the email address is not correctly formatted. It might have invalid characters or one or more spaces.
• Bad Email – the email address does not exist, as reported by the destination server.
• Blocked – deliveries to the email address are blocked by an anti-spam filter. This could be on your email server or a blacklist in your email-handling program (e.g. Outlook, Lotus Notes, etc.)
• “Soft” Failure – this is a temporary problem, such as the mailbox being full or the email server being temporarily offline.

Select the appropriate action from the choices in the right-most column:

• Change to – modify the email address to one that should be valid.
• Reactivate – if you believe the email address is valid and can now receive emails. (Not available if the error is “Invalid Format”.)
• Drop It – select this option if you no longer use this email address. This option removes the notification but does not remove the email address from your profile. If it’s used again to send emails to you, it may appear again in this list.
• Ignore Error – do not fix for now. This is the default choice if you don’t take any action. The error will continue to appear in this list.

Click Save to save your choices and return to the Profile screen, or Cancel to return without saving.