User Name and Password

In the Member Profile, the User Name/Password allow you to modify the user name and password used to log into the system.

Click User Name / Password to update your login information. You will see the following screen:

Because your password is encrypted by the system using a one-way hashing algorithm (so that no-one, not even a ClubExpress support agent, can read it), there is no way to retrieve the current password. If you press Cancel to close this screen without making a change, your original password is retained. But if you want to change your user name, your password must be re-entered (twice!), even if it does not change.

Your User Name is made up of letters and numbers, and must be unique within your club. It is not case-sensitive. It can be up to 50 characters long.

Passwords can be up to 50 characters long and may include anything, even punctuation symbols. The password is case-sensitive. The system will display a dynamic “password strength” meter as you type. Stronger passwords include a mix of upper and lower case letters, numbers, punctuation, even spaces.

Your organization may have specific requirements for your password (number of characters, use of special characters, etc.). Follow any on-screen prompts to select a new password, and contact your club administrator if you need assistance.

Check the Remember me on this computer option so that you don’t have to enter your user name and password each time. When you click Member Login, you will be logged in automatically. Uncheck this option to require a user name and password each time you log in. You should not use this option if more than one person uses this computer to login to this website (for example, if you are using a computer at a public library), or if two family members share a computer, otherwise the other person will not be able to login under his or her account.

Click Save or Cancel to close this screen and return to the Member Profile.