To register for an event, click the Register Now button. (Note that it may be called something different, such as Sign Up.) If the event is configured to handle registrations using a different website, a new window will open showing the configured site and page.
If you have already registered for this event, a warning message will be displayed, but the system will not stop you from registering again unless duplicate registrations are explicitly blocked.
The Registration wizard may have up to seven different screens, depending on how the event is configured and which options are enabled:
Who is Registering
The first section of this page varies according to the following rules:
If the event is open to non-members and the current user is not logged in, they will be given the option to either log in as a member, register as a new non-member, or search the database for their preexisting non-member information.
The event details are listed at the top so that users can see which event they are registering for.
Members are invited to login and can click a button to recover their credentials.
Who is registering -The options are:
- The current user only
- The current user plus 1 or more guests
- Not the current user but he or she is registering others
If the event configuration does not allow guests, then the 2nd and 3rd options are not shown.
Current user’s Registrant Type - The system will only show registration types that are appropriate. In the above example, there is one Registrant Type for a non-member so that’s the only option. And if the “Not Me but I’m registering X others” radio button is selected, then this panel will not be displayed because there’s no reason to collect a Registrant Type for someone who’s not registering.
Because this is a non-member registration, the system next prompts for the user’s contact information. Non-members are asked if they have previously registered for an event. Some information may be required depending on the event configuration.
Select the Click here to search to display the search panel. Enter an email address and first name then select the Search button. If a match is found, the contact fields are refreshed with the information from the database. Users can update this information and it will be saved. The event registration will be attached to the existing non-member record instead of a new one.
If the current user is a logged-in member, the system already knows who the member is. All they have to do is specify who is coming and select a registrant type. Multiple registrant types may be listed. And if the member chooses to bring guests or is signing up other people, the Registrant Type selection moves to the next screen.
If the current user is a club administrator or module coordinator, or a coordinator of this specific event, they will see the option to register another member or non-member.
Three radio buttons allow admins to register themselves, another member, or a non-member using the name and address panel. Administrators can register active and pending members only.
The admin must also specify a registrant type. This list will be dynamic based on the registrant types defined for the event and on whether the registrant is a member or not.
Summary Page
The Summary page is the last page in the event registration wizard. For a single activity event with no guests, no event-specific questions, and no release agreement, the wizard only has two screens.
If guests were added to the registration, these will also be listed. The system will show who is signed up for each activity and any event fees, based on the registrant and guest types already specified. If there is no fee, the summary page will confirm this fact.
Registration Summary Screen
At this point, users can still click the Back button to return to a previous step, or the Cancel button to cancel the registration process.
The system knows if payment is required in advance, or if payment must be made at the event, or if either option is allowed. In the above example, clicking Complete Registration will take users to the payment module to complete payment. Users will receive a confirmation email for the registration and another when the fee is paid. A registration is not saved until one of these buttons has been clicked.
Canceling Registration
Where cancellation of registration is allowed, you may cancel from either the Member Profile screen, or from the event itself.
Cancel Registration Screen
To cancel registration from the event, view the Event Details and click the Cancel Registration button. You will receive an email confirming your cancellation request, and a refund (if applicable) for the event.
See Also: other aspects of registering for events