Credits can be issued to your member account by an administrator, and you can apply the credit to any future payments made on your organization's website. You can find your account credits in your Member Profile.
In the Member Profile, under Histories, choose Payment/Credit History. The credits appear at the end of the list of payments to your organization.
You can apply available credits to any transaction on your organization's website. Make sure you're logged in with your username and password, and check out our article on payments for more information.