In the People Manager, search results grid, select the membership status for a member.
- Frozen members remain active members of your club. However, their login privileges have been temporarily revoked (perhaps because of inappropriate behavior on the website or at a club function.) Frozen members can be reinstated, and the system will determine whether the new status is active or expired.
- Dropped members have indicated to you that they no longer wish to be considered as members (although their current term may not have expired.) Dropped members can be reinstated and the system will determine if the new status should be Active, Expired or Pending.
- Dropped is also the destination for all invalid entries, including duplicates, pranks, errors, and tests. By default Dropped members are not shown in the People Manager (they are excluded from the “All” option.) You must explicitly select Dropped to see them.
- When you drop a member, you can specify the “Drop Reason”, and this information is shown in the People Manager. You can also choose to delete pending membership transactions, move all transactions to another member (used for duplicates, when a current member signs up anew instead of renewing), or do nothing to transactions.If the Collectibles module is enabled, when you drop a member you will be prompted to move collectibles to another member, or to simply leave the items unchanged.
If the Drop Reason is “Removal Request”, where a member has asked to be removed from the database, the status text is not a link and cannot be changed.