Over time, your member and non-member database can become cluttered with duplicates, non-member contacts without complete contact information, and non-member records created when members sign up for something on your website without logging in first. You also may want to clean up your non-member database periodically. ClubExpress does not charge clubs to maintain a list of non-member contacts, as long as it’s in proportion to your member database. Check the pricing page at clubexpress.com for details and up-to-date pricing information. The People Manager includes database cleanup tools for both members and non-member contacts.
Navigate to the Control Panel > People Tab > Admin Functions > People Manager.
Click Member Options > Cleanup Tools
Several cleanup tasks are available. Select a task to view a description of how the tool finds duplicates or matches entries. You'll also find helpful notes about the tool.
The options here search your database for all matching expired and active member records. The screen is similar to the non-member database cleanup screen, where you can select an option and view additional notes.
Let’s search for matching members by first and last name. Choose the option, then click Go.
The results in the grid show the number of each matching record.
The View icon shows the matching expired members and the Members icon shows the matching active members. Clicking either runs a search in the People Manager for the same criteria.