From the Storefront - Order Manager, when you click the Download Bank button, the following screen is displayed:
This screen lists each user with open downloads, whether that user is a member or not, the number of documents and the number of available documents in that user’s download bank. Clicking the View link displays the Download Bank for that user.
For an administrator, the Download Bank screen includes an Edit link, allowing admins to modify selected properties of each document in a user’s download bank. You can change the number of days remaining before the document becomes unavailable. You can also change the status to make the document available if it was not currently, or to hide it so that it’s no longer available.