The ClubExpress support team can load your existing membership database into your new website. Having us do this is recommended for all but the smallest clubs and for new clubs just getting launched.
We accept databases in many common formats, including MS Excel and Access, Paradox, dBase and CSV (Comma Separated Values, with one member per line, commas between fields, and double-quotes around text elements.) If you are currently using another format, please contact our support department to discuss.
When you send the database to support@clubexpress.com, there are a number of data and formatting requirements that must be followed. When we receive the database, we will review it to make sure it follows these requirements and let you know if there are any problems. Also, once you have sent us the database, please don’t add or remove members through the website until the database has been loaded.
Processing and loading the database takes 3-5 business days. The members are loaded with a special status called “Bulk Loaded”, which allows you to review and correct the data. Bulk Loaded members are not notified about the new website and cannot log in.
If your club or association has a “non-member” database of additional contacts, this information can also be loaded into the non-member database built-into your ClubExpress website.
To learn more about the bulk load process, see Bulk Loading Non-Member Data