Many events have questions that you need to ask of registrants and that are unique to the event. At the simplest level, for a luncheon or dinner, you might want to collect a meal choice. At more complex levels, you might need to know all about a registrant’s level of experience in the subject matter being communicated at the event.
Questions can be defined at multiple levels:
- Once per registration. For example, “Will your group by staying at the official event hotel?”
- Once per registrant included in the registration. For example, “What is your t-shirt size?”
- For selected activities within the event and then, only for those people who register for those activities. For example, “What is your meal choice for the optional evening banquet?” For multi-activity events, this option will appear at the activity level.
A generic list of questions can be defined in the Event Manager by clicking the Configure – Event Questions option. Once this is done, you can link one or more questions to the event at the appropriate level. Note that a question can appear only once across all three levels. In the rare instance where you need a question at more than one level, you must define it twice.
Click the Questions edit icon to define these questions.
Select a question and specify its visibility:
- Everyone
- Admins only
- Not visible – use this option if s question must be turned off before the event but you don’t want to lose the collected data. For example, if you have an event where the first 1000 registrants get a free t-shirt, use this option to disable the question after 1000 people have registered. Their data will be retained but subsequent registrants will not see the question.
Specify whether an answer is required and click Save, or click Cancel to close the dialog without saving. Once a question is selected, it won’t appear for the other categories.
- Click the Edit (pencil) icon to change whether or not an answer is required for the question and, for Activity – Registrant questions only, which activity the question is linked to.
- Click the Delete (trash can) icon to remove that question from the grid. Be careful with this option; any answers will also be deleted! If you want to hide the question but retain the answers, use the “Not Visible” option.
Once all the required questions have been defined, check the Panel is Complete box and click Save to save your changes, or Cancel to return without saving.
Viewing Registrant Answers
You can view registrant answers either individually with their registration details or in reports and exports for the event.