Can members join through the website?
Your ClubExpress website includes a member signup wizard which allows new members to join online and then pay, securely, via credit card or check. This wizard can be customized in a number of ways to match your club’s needs.
How do members renew their membership?
Based on a schedule which you determine, members will receive an email notification that their membership is about to expire. They click a link in the email to log into the site and display the first step of the renewal wizard. After stepping through the wizard, they are taken to the Payment page where they can pay online, securely, by credit card, or print an invoice and mail a check. You can record the payment through the payments and member administration.
Can members control what personal information is displayed?
Yes, clubs can optionally allow members to control what information is shown to other members or the public.
Do you support family or business memberships?
ClubExpress fully supports memberships with multiple people. Every membership has a single primary member. You can also optionally define one or more secondary members who each have their own login in the system. Secondary members can be on committees, register for events, participate in discussion forums, serve as administrators or coordinators, make payments, etc. You can also optionally define one or more tertiary members who are attached to the primary but who cannot login. Tertiary members will receive blast emails and can be registered for events as members by any primary or secondary members in the same membership.
How do memberships expire?
ClubExpress can be configured to expire memberships on the expiration date or a specified number of days after. Additionally, you can turn this option off and expire members manually or not at all in the case of lifetime memberships.
How do I expand the database?
Every club or association has unique questions that you want to ask of your members. ClubExpress supports this need using the Additional Member Data feature. You can define as many questions as you need and the answer to each question can be in any one of 25+ different formats. Questions can be limited by member type, can be optional or required, and can optionally be visible to, and editable by, admins only.