Forwarding accounts should not be used as the main email for accounts with other companies, especially those that send login verifications or two-factor authentication passwords. When forwarded, these email are generally blocked by the receiving servers. You should use a personal or business email address in these cases.
ClubExpress supports club-level email forwarding accounts such as:
- president@myclub.org
- info@myclub.org
Navigate to the Control Panel > Communications Tab > Setup > Email Accounts
If we are not handling email for you, you will see a message on this page indicating that forwarding email accounts cannot be created.
If we are handling email for you, when you select Email Accounts from the Control Panel, you will see a screen similar to the following:
You will see a grid with the number of rows equal to the number of available email accounts.
Adding an Account
Click the Assign icon in the Maintain Column of an empty row. If you don't see an empty row, you need to purchase additional accounts. See below.
Enter the email account name (for example: president). Select which of your domains this email account belongs to; you will only see those for which ClubExpress is handling email. Then specify the actual email address to which emails should be forwarded. You can specify multiple email addresses in the Forwards To field by separating them with semi-colons (but no spaces), up to a maximum of 255 characters.
john@gmail.com;mary@yahoo.com;bill@comcast.net
Additional Notes About Email Accounts
By default, each club is given five email forwarding accounts. Additional ones can easily be added for $5.00 / account / year..
These are “forwarding” accounts only, not POP3 accounts; there is no local storage and no web interface to view emails online. All emails sent to the account will be forwarded to a different email account. This feature allows you to have a generic account such as president@myclub.org and have it forwarded to a different email account each year as the club’s president changes.
If your club has multiple domains, you cannot simply change the domain assigned to an account. It needs to be deleted and recreated.
This feature requires that you have an Internet domain which is used to access your club’s website. Email accounts do not work if you are just using your Short Name to access your website. You must also use this feature for all email accounts attached to this Internet domain.
These accounts have been configured with anti-virus and anti-spam protection, which should block most virus and spam emails at the server.
If you would prefer to run your own email accounts on another server, you can certainly continue to do so. However, be aware that if you host email accounts on another server, you cannot use the email listserve features in the Discussion Forums module using that domain (but you can do so with another domain obtained for this purpose.)